Member retention is a challenge for most clubs these days. You work hard to recruit new members,
but are you doing enough to keep them interested once they join?
It is important for a new member to feel welcome by everyone in the club. This may involve taking her
to an club event, training session, or just as simple as greeting him in a friendly manner at the club.
But how do you let your members know to do this? What about following up on those activities?
ClubRunner has a new member program built right into your site. You just name all the activities you
would like to perform on a new member, assign the duties accordingly, and let it remind everyone until
they are done.
Reminders for event registrations, volunteer commitments and duty rosters are kept on
each member, and added to the bottom of their personalize bulletin, so you don't have to keep tabs on
anyone - ClubRunner will keep reminding them until the job gets done!
It's important to keep in mind
that your members are all very busy people, and neglecting to do simple things with a new member
does not mean that they don't care - it has just slipped their mind. Now you can use your website to
give gentle reminders to everyone.
Does your club have any special programs for new members? Let us know! Share your tips with us
on how your club recruits and keeps new members. Email us at clubrunner@doxess.com.